General

Webshop www.ganja-inc.com and all it’s subdirectories (hereinafter: “Ganja-inc”) are part of The Trap House, a company listed in the Trade Register of the Dutch Chamber of Commerce under file number 62505408 and VAT-ID NL002282294B50 having its registered office at Keurenplein 41 (G7799) Amsterdam, The Netherlands. These general terms and conditions apply to all purchasing and sales agreements concluded by Ganja-inc and its customers via www.ganja-inc.com and all its sub-domains and subdirectories. No agreement can be created without your agreement to these terms and conditions. By placing an order with the Ganja-inc webshop, the customer declares to accept the terms and conditions. Ganja-inc cannot guarantee that the content of the site is always free of inaccuracies and typographical errors. Neither can we guarantee that all information is up to date. Ganja-inc is entitled to change the content of the site at any time. The colours on your screen may differ from those of the original product. This depends on, among other things, your computer settings. We make every effort to display the correct colours on our webshop.

Payment

All prices are in euros and are inclusive of Dutch VAT of 21% and are exclusive of shipping costs. We accept payments via iDEAL (in the Netherlands), PayPal, Visa, MasterCard and Bitcoin. After you have placed your order, you will receive an automatically generated confirmation by e-mail with an attached invoice. Payments are processed by Mollie.

Delivery

The items are delivered by any of the following companies DHL/Selektvracht/PostNL/FedEx/B2C EUROPE. Deliveries outside the Netherlands are also delivered by one of these companies. Delivery time commences as soon as Ganja-inc has received payment from the customer. All orders are dispatched within 1-3 working days after receipt of payment. We are open from Monday to Friday and not on public holidays. Shipping cost for orders above €150 euros are free in the Netherlands.

Returns policy

You may return an item within the 14 days period following the item’s delivery. An item being returned must always be reported and sent in accordance with the returns procedure as otherwise the refund may be delayed. The goods must be sent back to us in perfect condition. Returned items will only be accepted if all labels are intact and affixed. Ganja-inc will not accept any items whose labels are missing. Following the 14-day period, Ganja-inc will assume that the customer is satisfied with the order. We advise you to provide the return shipment with a tracking number. Ganja-inc is not responsible for any damage, theft or loss. All deliveries are subject to availability. Defective items are exchanged for the same type of product in the same colour and size, subject to availability. Refunds for defective items will be effected within 30 days of delivery. Customers that wish to make a complaint should always first contact the customer service department through our contact page.

Force Majeure

In the event of force majeure, Ganja-inc is entitled to dissolve the agreement between Ganja-inc and the customer. Force majeure is a serious hindrance at Ganja-inc or transport standstill.

Intellectual property

This website and all sub-domains and sub-directories are the intellectual property of Ganja-inc; nothing may be copied or used without Ganja-inc’s permission.

Privacy

Personal information will be saved and treated with care; it will not be passed on to third parties and will only be used for the delivery of your order. Ganja-inc webshop uses Secure Socket Layers (SSL), the industry standard for the transmission of information used to process orders.

Cookies

This website uses cookies to make it easier to use for visitors. Cookies ensure that your selected country is remembered, that the content of your shopping basket is saved and that you remain logged in.

All rights reserved

All material on the pages of www.ganja-inc.com is copyright protected. It cannot be used for any purpose whatsoever without first obtaining our express written permission in advance.